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Marketing & salesNewFree
Customer Research
Understand your customers — interviews, transcripts, surveys, and personas.
Part of Marketing skills by @coreyhaines31 ↗Customer Research helps you conduct and make sense of research about your customers — interviews, survey analysis, support-ticket mining, and voice-of-customer synthesis. It turns raw conversations into clear personas, an ICP, and the exact language your customers use.
What it does
- Plans and analyzes interviews, surveys, and support tickets.
- Synthesizes voice-of-customer into themes and quotes.
- Builds personas and a sharp ideal-customer profile (ICP).
How to install (2 minutes)
- 1Download the .zip and unzip it — you’ll get a folder called customer-research.
- 2In the Claude app: open Settings → Capabilities → Skills, choose Add / Upload, and select the folder (or the .zip).
- 3In Claude Code: drop the folder into your project’s .claude/skills/ directory, then type /skills to confirm it loaded.
- 4That’s it — the skill activates on its own when it fits what you’re doing.
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